Privacy Policy

Effective Date: January 1, 2026

At GreenMop Studio, located at 214 Oak Lane, Burlington, VT 05401, USA, we respect your privacy and are committed to protecting it through our compliance with this policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website or book our eco-friendly residential and commercial cleaning services.

Information We Collect

We collect several types of information from and about users of our website and services, including:

• Personal Information: Name, email address, postal address, and phone number, which you provide when booking a cleaning service or filling out our contact forms.
• Property Details: Information about your home or office space required to provide an accurate estimate and deliver our eco-cleaning services safely.
• Usage Details: Information about your internet connection, the equipment you use to access our website, and usage details collected automatically through cookies and similar technologies.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

• To present our website and its contents to you.
• To provide you with information, products, or services that you request from us, such as scheduling home or office cleanings.
• To fulfill any other purpose for which you provide it, including sending appointment reminders or billing notifications.
• To notify you about changes to our services or the non-toxic, pet-safe products we use.
• To improve our service offerings and customer experience.

Disclosure of Your Information

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you (such as secure payment processors), so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. However, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website.

Your Rights

Depending on your jurisdiction within the US, you may have certain rights regarding your personal information, such as the right to access, correct, or delete the personal information we hold about you. If you wish to exercise any of these rights, please contact us using the details provided below.